Refund & Cancellation Policy

Orvion provides free disposable email inboxes on public shared domains. Because the free tier carries no monetary charge, refunds are not applicable to free or anonymous mailbox usage.

Paid plans are billed monthly in advance to provide dedicated DNS routing, custom domain support, and unlimited mail capabilities.

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  Strict 3-Day Initial Window: If you upgrade to a paid tier and decide Orvion does not meet your needs, you are eligible for a full refund if requested within 3 days (72 hours) of your initial subscription purchase. After 3 days, no refunds will be issued under any circumstance.
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  Recurring Monthly Renewals: Monthly renewal charges are strictly non-refundable once processed. You can cancel your subscription at any time with one click from your account dashboard before renewal occurs.
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  Cancellation Without Penalty: When you cancel your subscription, your account remains active with all paid entitlements until the conclusion of your current billing period. You will never be billed again.

Orvion is not a domain registrar. You bring your own custom domain from your chosen registrar (e.g., Cloudflare, Namecheap, GoDaddy). If your provider cannot support the required DNS records and you wish to cancel, you must request a refund within the initial 3-day (72-hour) purchase window.

Any account suspended, banned, or terminated for violating our Acceptable Use Policy (including spam distribution, phishing, credential stuffing, or illicit traffic) immediately forfeits all refund rights.

We do not provide email-based support. All support, inquiries, billing queries, and refund requests are handled exclusively through our official Discord server.